Forka Automotive has adopted ISO 9001:2008 quality management system certificate in 2008 by keeping the high customer satisfaction at the forefront and adopting a policy of providing effective service with needs analysis, accurate product information and consultancy, quality product, fast and safe delivery.
Forka Automotive, by recording all its operations with procedures within the framework of the current ISO 9001:2008 quality management system;
- The work is done correctly in the initial stage,
- Determining the expectations and demands of the customers in full, taking the necessary information and documents correctly and preventing the loss of time,
- Increasing the competitiveness of the customers in domestic and foreign markets by establishing the rights with the right information and right product supply,
- To follow up all transactions of customers in electronic environment with high level of service quality,
- Finalizing the delivery processes in accordance with the deadlines given to the customers,
- Customer satisfaction and expectations have been fully met.